Dear customers,
Your satisfaction is our priority, and we want you to be completely satisfied with your purchases. If for any reason you are not satisfied, we offer refund and exchange options under the following conditions:
- Return period: You have 14 days from the date of receipt of your order to request a refund or exchange.
- Eligibility Requirements: Items must be returned in original condition, unused, unworn, with original tags and packaging intact.
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Refund Procedure: To initiate a refund, please contact us at [email address or phone number]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. The refund will automatically be applied to your original method of payment.
- Exchange: If you wish to exchange an item, please contact us to check the availability of the desired product in exchange.
- Return costs: Return costs are the responsibility of the customer, unless the item is defective or we have made an error in your order.
We are here to help you every step of the way. Please feel free to contact us with any questions or assistance.
